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Your Giftvine, LLC Store Policies & Customer Service

Privacy Policy

Your privacy is of the utmost concern to us.  Your Giftvine uses a secure server and encryption technology to protect your private information during transmission.

All information you submit to Your Giftvine will be kept in strict confidence, and will never be shared, rented or sold to a third party.

Substitution Policy:

If it becomes necessary, Your Giftvine reserves the right to substitute any item shown with one of equal or greater value.

Cancellation Policy:

Should you need to cancel on order notify us immediately, as some special ordered items are not subject to cancellation.  Your complete satisfaction is our utmost goal and any way we can help you we will.  Guarenteed!

Custom Orders:

Custom Corporate Gifting is our specialty.  Customer and client gift programs enhance your professional image and put your company's image in its best possible light.  Show your clients how special and important they are by remembering them through out the year in ways no other company has done before.  You will truly be first on their list.  There is no better way to enhance your relationships than by giving your best and following through with the highest customer service available.

Here at Your Giftvine we live by this idea and will offer you the very best so you may in turn offer the very best to your clients.  Let us know your needs and we will strive to come up with the gift solutions you are looking for.  We are here to help you in anyway that we can.

Shipping & Delivery:

We can ship a gift anywhere in the continental U.S.A.  If your recipient is elsewhere please call and we will research the delivery options possible.

Shipping prices vary depending on the gifts size, weight and destination.  Most of our gifts are shipped via UPS Ground, but next day and 2 day air services are also available on some designs.

Local hand delivery is also offered in the Northern Virginia area for Custom Designs. Prices vary depending on location.  Please contact us to discuss our local delivery options.


Payment Options:

We currently are accepting VISA and MasterCard credit cards.  Please contact us if you wish to make payment with a personal check or to set up a corporate account.


Wine Sales:

All wine and other alcoholic beverage products listed on the Retail Partner website are sold and delivered from AKA. All terms and conditions of sale established by AKA from time-to-time are binding on the Consumer. The terms and conditions can be located at;


The Sale of Alcoholic Beverages:

Your Giftvine, LLC does not sell alcohol to persons under the age of 21. By using this site you swear and affirm that you are over the age of 21. Your Giftvine, LLC makes every effort to ensure that alcoholic beverages are not delivered to anyone who is under the age of 21. By using this site you are acknowledging that the person receiving a shipment of alcoholic beverages from YOur Giftvine, LLC is over the age of 21. You also agree that any alcohol purchased from YOur Giftvine, LLC is intended for personal consumption and not for resale. If you do not agree with these conditions of use please do not use this site. If you intentionally or unintentionally misrepresent your age in order to provide alcohol to a person under the age of 21 Your Giftvine, LLC will prosecute you fully to the extent allowable by law. In the State of Connecticut Chatham Fine Wines and Liquor provides alcoholic beverages. In the State of Michigan Lo Spuntino, Inc., provides alcoholic beverages.


Parental Control Protections:

As required by the Communications Decency Act of 1996, Your Giftvine, LLC hereby notifies you that parental control protections (such as computer hardware, software, or filtering services) are commercially available that may assist you in limiting access to Content that may be harmful to minors. Among the many companies that provide Internet blocking and screening software are CyberPatrol, NetNanny, SurfWatch, and GuardOne.  Your Giftvine, LLC does not sponsor or endorse any of these companies or their services.


Protection of Content Provided by Your Giftvine, LLC and Its Licensors

All text, graphics, logos, icons, images, audio clips and software on the Your Giftvine, LLC Site ("Site Content") are copyrighted materials owned by or licensed to Your Giftvine, LLC. The Site